Telemedicine Applications in Primary Health Care During a Crisis: A Scoping Review

A health crisis can disrupt primary care where telemedicine technology facilitate the delivery of healthcare services. This study aimed to identify applications in during a crisis.This research was conducted by scoping review method. All studies had been systematically searched through "Web Science", "Embase", "PubMed", "MEDLINE", "SID", and "Magiran" databases with appropriate keywords three groups: "telemedicine", "primary care" "health crises". Among 2949 screened studies, 76 were included this research. Finally, analyzed using framework analysis method MAXQDA software. total 47 found for critical situations, which classified into 6 areas including teleconsultation, e-learning, remote monitoring, source medical information, decision support, patient self-management. The most common visits, consultation, education at home, provider screening, self-management COVID-19 disease, psychological social support patients. Telemedicine enables control management crises that arise treatment fields. By improving access, promoting interaction between specialists urban rural areas, reducing costs, mortality disability, provides socioeconomic benefits patients, providers, system.